Premium Hajr-e-Aswad Velvet Jainamaz – Maroon & Gold

Experience both comfort and spiritual connection during your prayers with the Premium Hajr-e-Aswad Velvet Jainamaz. This mat features a grand, sacred design centered around a detailed depiction of the holy Hajr-e-Aswad, framed by ornate golden archways and elaborate scrollwork borders. The rich maroon velvet border combined with deep black and golden tones creates a plush, elegant texture that is soft to the touch.

The strong stitching and premium velvet construction ensure long-lasting durability, whether placed in your home prayer space or used at the mosque. It also serves as an exquisite and meaningful gift for loved ones during special occasions like Ramadan, Eid, Umrah, or Hajj.

Product Highlights

• Material: Premium plush velvet fabric with soft cushioned backing

• Design: Sacred Hajr-e-Aswad motif framed by golden scrollwork and floral arch borders

• Color: Deep maroon red and black with golden accents

• Comfort: Soft, plush surface designed for knee and joint support

• Usage: Ideal for daily home prayer, mosque visits, or sacred gifting

• Durability: Sturdy velvet construction with finished trim and traditional fringe

Care Instructions

• Gently shake the mat after each use to remove dust.

• Spot clean any spills immediately with a damp cloth and mild soap.

• Hand wash only when necessary, using a gentle, non-bleaching detergent.

• Air dry in a shaded area to maintain the fabric's quality and texture.

Caution

• Do not machine wash or bleach.

• Keep away from direct sunlight and high heat sources.

• Store flat or rolled in a clean, dry place when not in use.

We value your satisfaction and want to ensure you have a positive experience with your purchase from our store. Our exchange policy aims to address any issues that may arise, and we appreciate your cooperation in adhering to the following guidelines:

If you wish to exchange a product, please contact our customer support team via WhatsApp +92 321 9400587 (Pakistan) or +971 56 721 5732 (UAE) (Mon-Fri 10:00 AM to 04:00 PM) within three days of receiving your order. Provide your order number and a clear explanation of the reason for the exchange with Images & Videos. Orders exchange duration will be 6-8 weeks after approval, for orders from the UAE.

Exchanges will be considered in the following cases:

1. Wrong Order: If you received an incorrect item, we will gladly exchange it for the correct product at no additional cost to you.
2. Quality Defect: In the event that the product you received has a manufacturing defect, we will arrange for an exchange.

We encourage you to carefully evaluate your purchase before finalizing it, as we do not offer exchanges for reasons other than those mentioned above. We strive to provide detailed product descriptions and images to help you make an informed decision, but please note that Colors may vary due to lighting and monitor settings. Contact us via WhatsApp +92 321 9400587 (Pakistan) or +971 56 721 5732 (UAE) (Mon-Fri 10:00 AM to 04:00 PM) for any questions or concerns.

Please note that our exchange policy does not apply to used items, offers, sale, or discounted products. Additionally, refunds are not available once a purchase has been made. If your product arrives damaged or defective due to shipping, please notify us immediately. We will cover the shipping cost for the exchange in such cases. We reserve the right to refuse any exchange request that does not meet the conditions specified in our policy or falls outside the stated reasons.

Should you have any questions or concerns regarding our exchange policy, please do not hesitate to reach out to our customer support team. We are here to assist you and provide further clarification.

We appreciate your understanding and cooperation in adhering to our exchange policy. Our goal is to deliver the highest quality products and provide excellent customer service. If you require any further assistance or have additional inquiries, feel free to ask.

Conditions for Exchange and Return:

• The product must be in its original condition and packaging.
• The exchange or return request must be made within 3 days of the delivery date with image(s) or video(s) of Product(s).
• The shipping cost for the exchange or return will be at the customer's expense, except in cases where the product is defective or damaged during shipping.

Exchange Process:

• Contact us via WhatsApp +92 321 9400587 (Pakistan) or +971 56 721 5732 (UAE) (Mon-Fri 10:00 AM to 04:00 PM) to initiate the exchange process.
• Provide your order number and the reason for the exchange with image(s) or video(s) of Product(s).
• We will confirm the exchange request and provide instructions for shipping the product back to us.
• Once we receive the product and verify that it is in its original condition, we will ship the new product to you.

Return Process:

• Contact us via WhatsApp +92 321 9400587 (Pakistan) or +971 56 721 5732 (UAE) (Mon-Fri 10:00 AM to 04:00 PM) to initiate the return process.
• Provide your order number and the reason for the return with image(s) or video(s) of Product(s).
• We will confirm the return request and provide instructions for shipping the product back to us.
• Once we receive the product and verify that it is in its original condition, we will issue a refund to the original payment method used for the purchase.
• Please note that we reserve the right to refuse any exchange or return request that does not meet the above conditions.

Nayyer Industries may modify policies without prior notice, in order to provide improved services to our valued customers

If you have any questions or concerns about our exchange and return policy, please don’t hesitate to contact us via our Email (carpetsnayyer@gmail.com) or WhatsApp +92 321 9400587 (Pakistan) or +971 56 721 5732 (UAE) (Mon-Fri 10:00 AM to 04:00 PM).

Vacuuming: Use a suction-only vacuum or turn off the beater bar to prevent the pulling of fibers and to keep the pile looking uniform.

Spill Care: Immediately blot spills with a clean, un-dyed cloth. For persistent spots, use a tiny amount of mild detergent mixed with lukewarm water.

Professional Care: To maintain the vibrancy of the blue and ivory tones, professional steam cleaning is recommended every 1-2 years.

Storage: If storing the rug, roll it with the pile facing inward and keep it in a dry, ventilated area.