Customer Care
Shipping Policy
Nayyer Industries is committed to providing a reliable and efficient delivery service for our valued customers all over Pakistan. Please find the details of our shipping policy below:
Standard Delivery Timeframe
Our standard delivery time is estimated to be 5-6 working days for deliveries within Pakistan. Please note that this is a general estimate, and delivery times may vary depending on the destination and various factors.
Urgent Delivery Timeframe
Our standard delivery time is estimated to be 3-4 working days for deliveries within Pakistan. Please note that this is a general estimate, and delivery times may vary depending on the destination and various factors.
Pickup Option for Lahore Customers
For customers in Lahore, we offer the option of self-pickup. If you prefer to collect your order in person, you can select the pickup option during the checkout process. Payments can be made on the spot at the time of pickup.
Appointment Required for Walk-Ins
Prior appointments are compulsory for customers visiting our office for walk-ins or pickups. Please contact our customer service team at +92 321 9400587 to schedule an appointment.
Local Walk-In and Pickup Office Timings:
Pakistan Delivery Fees
We are pleased to offer our esteemed customers within Pakistan a seamless and convenient shopping experience. Enjoy your shopping journey, and please note that there is a flat shipping fee of PKR 100.
Delivery Time Flexibility
While we strive to deliver your orders within the stated timeframes, please be aware that certain external factors, beyond our control, may occasionally lead to delays. Such factors may include high-demand sale periods, operational issues with third-party logistics (3PL), unforeseen circumstances, or force majeure events. In such cases, we will make every effort to keep you informed and ensure your order is delivered as promptly as circumstances allow.
Address and Contact Information
To avoid potential delivery delays, please ensure you provide us with a complete delivery address, along with your most up-to-date contact details. Providing accurate information aids in ensuring a smooth and timely delivery of your order.
Contact Us
For any inquiries or assistance related to orders within Pakistan, please feel free to contact our customer service team at +92 321 9400587 during our operational hours from 10:00 AM to 04:00 PM Pakistan Standard Time, Monday to Saturday.
At Nayyer Industries, we appreciate your trust in our services for your shopping needs in Pakistan. We are dedicated to delivering exceptional service and a seamless shopping experience that meets international standards. Thank you for choosing us as your preferred shopping destination in Pakistan.