Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes or can be associated with you.

• Basic contact details including your name, address, phone number, email.
• Order information including your name, billing address, shipping address, payment confirmation, email address, phone number.
• Account information including your username, password, security questions.
• Shopping information including the items you view, put in your cart or add to your wishlist.
• Customer support information including the information you choose to include in communications with us.

Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.

We also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels and similar technologies ("Cookies"). Usage Data may include device information, browser information, network connection, IP address and other information regarding your interaction with the Services.

We may obtain information about you from third parties, including vendors and service providers who may collect information on our behalf, such as Shopify, payment processors, and online tracking technologies.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible or liable for the accuracy of information provided to us by third parties and are not responsible for any third party's policies or practices.

All credit/debit cards’ details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties. https://shop.nayyerindustries.com will not pass any debit/credit card details to third parties.

Providing Products and Services. We use your personal information to provide the Services, process payments, fulfill orders, send notifications, manage your account, arrange shipping, facilitate returns and exchanges, and enable reviews.

Marketing and Advertising. We use your personal information for marketing and promotional purposes, including email, text message, postal mail, and advertisements for products or services.

Security and Fraud Prevention. We use your personal information to detect, investigate or take action regarding possible fraudulent, illegal or malicious activity.

Communicating with you. We use your personal information to provide customer support and improve our Services.

Like many websites, we use Cookies on our Site. We use Cookies to power and improve our Site and Services, remember your actions and preferences, run analytics, and better understand user interaction with the Services.

Most browsers automatically accept Cookies by default, but you can choose to remove or reject Cookies through your browser controls. Removing or blocking Cookies can negatively impact your user experience.

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

• With vendors or third parties who perform services on our behalf.
• With business and marketing partners, including Shopify.
• When you direct, request us, or otherwise consent to our disclosure.
• With our affiliates or within our corporate group.
• In connection with business transactions, legal obligations, or protection of our rights.

We have, in the past 12 months disclosed the following categories of personal information and sensitive personal information about users:

• Identifiers such as basic contact details and certain order and account information.
• Commercial information such as order information, shopping information and customer support information.
• Internet or other similar network activity, such as Usage Data.

Categories of recipients may include vendors, third parties, business and marketing partners, and affiliates. We do not use or disclose sensitive personal information for the purposes of inferring characteristics about you.

The Services may enable you to post product reviews and other user-generated content. If you choose to submit user generated content to any public area of the Services, this content will be public and accessible by anyone.

We are not responsible for the privacy or security of any information that you make publicly available, or for the accuracy, use or misuse of any information that you disclose or receive from third parties.

Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions.

https://shop.nayyerindustries.com is not responsible for the privacy policies of websites to which it links.

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children.

As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” personal information of individuals under 16 years of age.

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce applicable contracts and policies.

https://shop.nayyerindustries.com takes appropriate steps to ensure data privacy and security including through various hardware and software methodologies. However, https://shop.nayyerindustries.com cannot guarantee the security of any information that is disclosed online.

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. These rights are not absolute and may apply only in certain circumstances.

• Right to Access / Know. You may request access to personal information that we hold about you.
• Right to Delete. You may request that we delete personal information we maintain about you.
• Right to Correct. You may request that we correct inaccurate personal information.
• Right of Portability. You may request a copy of your personal information and ask us to transfer it to a third party.
• Restriction of Processing. You may ask us to stop or restrict our processing of personal information.
• Withdrawal of Consent. Where we rely on consent, you may withdraw this consent.
• Appeal. You may appeal our decision if we decline to process your request.
• Managing Communication Preferences. You may opt out of promotional emails using the unsubscribe option.

We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity before responding to your request.

If you have complaints about how we process your personal information, please contact us using the contact details provided below. If you are not satisfied with our response, depending on where you live, you may have the right to appeal or lodge your complaint with your local data protection authority.

Please note that we may transfer, store and process your personal information outside the country you live in, including the United States. Your personal information is also processed by staff and third party service providers and partners in these countries.

If we transfer your personal information out of Europe, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses or equivalent contracts.