Ebony Palace Medallion

The Ebony Palace Medallion rug brings timeless sophistication with its classic Eastern Persian-inspired design. Expertly machine-made, it features an elegant central medallion and flowing floral patterns in a striking ebony and ivory palette with accents of crimson and gold. This durable rug offers cultural richness and beauty, making it a stunning centerpiece that enhances any interior.

Key Features:

Exceptional Craftsmanship: Machine-made with attention to detail, ensuring long-lasting durability and intricate patterning that captures the look of hand-knotted artistry.

Premium Material: Constructed from high-quality synthetic fibers, offering a soft and comfortable feel underfoot while resisting everyday wear and tear.

Timeless Design: The classic Persian medallion motif and intricate floral patterns, highlighted by the dramatic ebony and ivory contrast, bring a sense of heritage and elegance to any room.

Versatile Décor Piece: Ideal for living rooms, dining rooms, bedrooms, or hallways, this rug complements both traditional and modern interior styles, serving as a powerful focal point.

Low Maintenance: Easy to care for and designed to retain its vibrant look with minimal effort, making it perfect for high-traffic areas.

Care Instructions:

Vacuum regularly to maintain its appearance and prevent dust buildup.
Spot clean with mild soap and water as needed for minor spills.
Professional cleaning is recommended for deeper cleaning every 1-2 years.
Avoid bleach or harsh chemicals to preserve the quality and color integrity.

Caution:

Place on a flat, dry surface, and use a rug pad (not included) to prevent slipping.
Keep away from direct heat sources and excessive moisture.
Minimize exposure to direct sunlight to prevent premature fading of the rich colors.

We value your satisfaction and want to ensure you have a positive experience with your purchase from our store. Our exchange policy aims to address any issues that may arise, and we appreciate your cooperation in adhering to the following guidelines:

If you wish to exchange a product, please contact our customer support team via WhatsApp +92 321 9400587 (Pakistan) or +971 56 721 5732 (UAE) (Mon-Fri 10:00 AM to 04:00 PM) within three days of receiving your order. Provide your order number and a clear explanation of the reason for the exchange with Images & Videos. Orders exchange duration will be 6-8 weeks after approval, for orders from the UAE.

Exchanges will be considered in the following cases:

1. Wrong Order: If you received an incorrect item, we will gladly exchange it for the correct product at no additional cost to you.
2. Quality Defect: In the event that the product you received has a manufacturing defect, we will arrange for an exchange.

We encourage you to carefully evaluate your purchase before finalizing it, as we do not offer exchanges for reasons other than those mentioned above. We strive to provide detailed product descriptions and images to help you make an informed decision, but please note that Colors may vary due to lighting and monitor settings. Contact us via WhatsApp +92 321 9400587 (Pakistan) or +971 56 721 5732 (UAE) (Mon-Fri 10:00 AM to 04:00 PM) for any questions or concerns.

Please note that our exchange policy does not apply to used items, offers, sale, or discounted products. Additionally, refunds are not available once a purchase has been made. If your product arrives damaged or defective due to shipping, please notify us immediately. We will cover the shipping cost for the exchange in such cases. We reserve the right to refuse any exchange request that does not meet the conditions specified in our policy or falls outside the stated reasons.

Should you have any questions or concerns regarding our exchange policy, please do not hesitate to reach out to our customer support team. We are here to assist you and provide further clarification.

We appreciate your understanding and cooperation in adhering to our exchange policy. Our goal is to deliver the highest quality products and provide excellent customer service. If you require any further assistance or have additional inquiries, feel free to ask.

Conditions for Exchange and Return:

• The product must be in its original condition and packaging.
• The exchange or return request must be made within 3 days of the delivery date with image(s) or video(s) of Product(s).
• The shipping cost for the exchange or return will be at the customer's expense, except in cases where the product is defective or damaged during shipping.

Exchange Process:

• Contact us via WhatsApp +92 321 9400587 (Pakistan) or +971 56 721 5732 (UAE) (Mon-Fri 10:00 AM to 04:00 PM) to initiate the exchange process.
• Provide your order number and the reason for the exchange with image(s) or video(s) of Product(s).
• We will confirm the exchange request and provide instructions for shipping the product back to us.
• Once we receive the product and verify that it is in its original condition, we will ship the new product to you.

Return Process:

• Contact us via WhatsApp +92 321 9400587 (Pakistan) or +971 56 721 5732 (UAE) (Mon-Fri 10:00 AM to 04:00 PM) to initiate the return process.
• Provide your order number and the reason for the return with image(s) or video(s) of Product(s).
• We will confirm the return request and provide instructions for shipping the product back to us.
• Once we receive the product and verify that it is in its original condition, we will issue a refund to the original payment method used for the purchase.
• Please note that we reserve the right to refuse any exchange or return request that does not meet the above conditions.

Nayyer Industries may modify policies without prior notice, in order to provide improved services to our valued customers

If you have any questions or concerns about our exchange and return policy, please don’t hesitate to contact us via our Email (carpetsnayyer@gmail.com) or WhatsApp +92 321 9400587 (Pakistan) or +971 56 721 5732 (UAE) (Mon-Fri 10:00 AM to 04:00 PM).

Vacuuming: Use a suction-only vacuum or turn off the beater bar to prevent the pulling of fibers and to keep the pile looking uniform.

Spill Care: Immediately blot spills with a clean, un-dyed cloth. For persistent spots, use a tiny amount of mild detergent mixed with lukewarm water.

Professional Care: To maintain the vibrancy of the blue and ivory tones, professional steam cleaning is recommended every 1-2 years.

Storage: If storing the rug, roll it with the pile facing inward and keep it in a dry, ventilated area.