Experience the grandeur of a classic masterpiece with the Charcoal & Silver Heritage Rug. This exquisite piece features a majestic, multi-pointed star medallion that radiates across a sophisticated charcoal and mist-grey field, beautifully rendered in a balanced palette of deep reds and cool blues. Expertly designed to replicate the timeless artistry of traditional Tabriz weaving, this rug serves as a sophisticated anchor for any room. Its luxurious blend of deep charcoal tones and intricate ivory patterns offers a high-end aesthetic paired with modern durability, making it the ultimate statement piece for those who appreciate heritage and style.

Key Features

Precision Craftsmanship: Machine-woven with high-density stitching to capture the intricate "herati" floral motifs and the sharp symmetry of the central star.

Luxurious Texture: Made from premium, high-resilient fibers that provide a soft, plush surface underfoot while maintaining its refined, low-profile sheen.

Heritage Design: The interlocking floral borders and layered geometric medallion bring a regal, cultural atmosphere to your home decor.

Enhanced Versatility: Perfectly suited for formal seating areas, grand hallways, or executive suites, providing a bold contrast to light-colored furniture and minimalist interiors.

Durable Performance: Engineered for longevity, this rug is designed to handle high-traffic areas while maintaining its crisp pattern definition and rich color.

Care Instructions

Vacuum regularly to keep the fibers fresh and free of dust.

Spot clean with a mild soap solution and a soft cloth for any spills.

Professional cleaning is recommended once a year for a deep, restorative refresh.

Avoid harsh scrubbing, which may distort the delicate pattern and texture.

Caution

Place on a clean, dry surface to ensure the backing remains secure.

Keep away from sharp objects or pets with long claws to avoid snagging.

Rotate the rug periodically to prevent uneven wear in high-traffic areas.

We value your satisfaction and want to ensure you have a positive experience with your purchase from our store. Our exchange policy aims to address any issues that may arise, and we appreciate your cooperation in adhering to the following guidelines:

If you wish to exchange a product, please contact our customer support team via WhatsApp +92 321 9400587 (Pakistan) or +971 56 721 5732 (UAE) (Mon-Fri 10:00 AM to 04:00 PM) within three days of receiving your order. Provide your order number and a clear explanation of the reason for the exchange with Images & Videos. Orders exchange duration will be 6-8 weeks after approval, for orders from the UAE.

Exchanges will be considered in the following cases:

1. Wrong Order: If you received an incorrect item, we will gladly exchange it for the correct product at no additional cost to you.
2. Quality Defect: In the event that the product you received has a manufacturing defect, we will arrange for an exchange.

We encourage you to carefully evaluate your purchase before finalizing it, as we do not offer exchanges for reasons other than those mentioned above. We strive to provide detailed product descriptions and images to help you make an informed decision, but please note that Colors may vary due to lighting and monitor settings. Contact us via WhatsApp +92 321 9400587 (Pakistan) or +971 56 721 5732 (UAE) (Mon-Fri 10:00 AM to 04:00 PM) for any questions or concerns.

Please note that our exchange policy does not apply to used items, offers, sale, or discounted products. Additionally, refunds are not available once a purchase has been made. If your product arrives damaged or defective due to shipping, please notify us immediately. We will cover the shipping cost for the exchange in such cases. We reserve the right to refuse any exchange request that does not meet the conditions specified in our policy or falls outside the stated reasons.

Should you have any questions or concerns regarding our exchange policy, please do not hesitate to reach out to our customer support team. We are here to assist you and provide further clarification.

We appreciate your understanding and cooperation in adhering to our exchange policy. Our goal is to deliver the highest quality products and provide excellent customer service. If you require any further assistance or have additional inquiries, feel free to ask.

Conditions for Exchange and Return:

• The product must be in its original condition and packaging.
• The exchange or return request must be made within 3 days of the delivery date with image(s) or video(s) of Product(s).
• The shipping cost for the exchange or return will be at the customer's expense, except in cases where the product is defective or damaged during shipping.

Exchange Process:

• Contact us via WhatsApp +92 321 9400587 (Pakistan) or +971 56 721 5732 (UAE) (Mon-Fri 10:00 AM to 04:00 PM) to initiate the exchange process.
• Provide your order number and the reason for the exchange with image(s) or video(s) of Product(s).
• We will confirm the exchange request and provide instructions for shipping the product back to us.
• Once we receive the product and verify that it is in its original condition, we will ship the new product to you.

Return Process:

• Contact us via WhatsApp +92 321 9400587 (Pakistan) or +971 56 721 5732 (UAE) (Mon-Fri 10:00 AM to 04:00 PM) to initiate the return process.
• Provide your order number and the reason for the return with image(s) or video(s) of Product(s).
• We will confirm the return request and provide instructions for shipping the product back to us.
• Once we receive the product and verify that it is in its original condition, we will issue a refund to the original payment method used for the purchase.
• Please note that we reserve the right to refuse any exchange or return request that does not meet the above conditions.

Nayyer Industries may modify policies without prior notice, in order to provide improved services to our valued customers

If you have any questions or concerns about our exchange and return policy, please don’t hesitate to contact us via our Email (carpetsnayyer@gmail.com) or WhatsApp +92 321 9400587 (Pakistan) or +971 56 721 5732 (UAE) (Mon-Fri 10:00 AM to 04:00 PM).