Customer Care
Terms of Service
Last updated: 16/10/2023Overview
This website is operated by Nayyer Industries Pvt Ltd in Pakistan and Moon Light Yarns & Non Woven FZ-LLC in the U.A.E. Throughout the site, the terms “we”, “us” and “our” refer to Nayyer Industries Pvt Ltd and Moon Light Yarns & Non Woven FZ-LLC.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and Services to you.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence.
You may not use our products for any illegal or unauthorized purpose nor may you violate any laws in your jurisdiction.
A breach or violation of any of the Terms will result in an immediate termination of your Services.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse Service to anyone for any reason at any time.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without express written permission by us.
SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or current. Any reliance on the material on this site is at your own risk.
SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the Service without notice at any time.
SECTION 5 - PRODUCTS OR SERVICES
Certain products or Services may be available exclusively online through the website. These products may have limited quantities and are subject to return or exchange only according to our Refund Policy.
We have made every effort to display colors and images accurately, but we cannot guarantee that your computer monitor's display of any color will be accurate.
Please note that slight size variations in rugs may occur due to technical manufacturing factors and are not considered defects.
SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may limit or cancel quantities purchased per person, household, or order.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store.
SECTION 7 - OPTIONAL TOOLS
We may provide access to third-party tools over which we neither monitor nor have any control. Any use of optional tools is entirely at your own risk.
SECTION 8 - THIRD-PARTY LINKS
Third-party links may direct you to websites that are not affiliated with us. We are not responsible for third-party materials, websites, products, or Services.
SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
You agree that we may edit, copy, publish, distribute, translate and otherwise use any comments that you forward to us.
You are solely responsible for any comments you make and their accuracy.
SECTION 10 - PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy.
SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS
We reserve the right to correct errors, inaccuracies or omissions, and to change or update information or cancel orders if any information is inaccurate.
SECTION 12 - PROHIBITED USES
You are prohibited from using the site for unlawful purposes, to violate laws, infringe intellectual property rights, submit false information, transmit viruses, spam, scrape, or interfere with security features.
SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee that your use of our Service will be uninterrupted, timely, secure or error-free.
The Service and all products delivered through the Service are provided “as is” and “as available”.
SECTION 14 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless Nayyer Carpets and our affiliates, partners, officers, directors, agents, contractors, Service providers and employees.
SECTION 15 - SEVERABILITY
If any provision of these Terms is determined to be unlawful, void or unenforceable, the remaining provisions shall remain valid and enforceable.
SECTION 16 - TERMINATION
These Terms of Service are effective unless and until terminated by either you or us.
SECTION 17 - ENTIRE AGREEMENT
These Terms of Service and any policies posted by us constitute the entire agreement between you and us.
SECTION 18 - GOVERNING LAW
For users in Pakistan: These Terms of Service shall be governed by and construed in accordance with the laws of Pakistan.
For users in the U.A.E: Any purchase, dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE.
SECTION 19 - CHANGES TO TERMS OF SERVICE
We reserve the right to update, change or replace any part of these Terms of Service by posting updates and changes to our website.
Contact Information
Questions about the Terms of Service should be sent to us at carpetsnayyer@gmail.com.
Nayyer Industries Pvt Ltd in Pakistan and Moon Light Yarns & Non Woven FZ-LLC in the U.A.E.
Pakistan: 21 – N Block, Gulberg 3, Lahore, Pakistan
UAE: PLJ52, Al Ghail Industrial Zone-FZ, RAK, United Arab Emirates
Pakistan: +992 42 35716438
UAE: +971 56 721 5732